Privacy Policy

Introduction

offsetihjn B.V. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website offsetihjn.live or use our nail salon services.

As a Data Controller under the General Data Protection Regulation (GDPR) and Dutch privacy laws, offsetihjn takes data protection seriously and operates in full compliance with applicable privacy regulations.

Data Controller Information

The Data Controller for your personal information is:

Data Collection

The data we collect includes personal information that you voluntarily provide to us when booking appointments, contacting us, or using our services. We collect the following types of information:

• Personal identification information (name, email address, phone number)
• Appointment booking information and service preferences
• Communication records when you contact us
• Website usage data through cookies and analytics
• Health information relevant to nail care services (allergies, skin conditions)
• Payment information for processing transactions

How We Use Your Information

We explain how we use your information in this section to ensure transparency about our data processing activities. offsetihjn uses your personal data for the following purposes:

• Providing and managing nail care services and appointments
• Processing payments and maintaining financial records
• Communicating with you about your appointments and services
• Improving our services and customer experience
• Complying with legal obligations and regulations
• Marketing communications (with your consent)
• Website analytics and performance optimization

Legal Basis for Processing

Under GDPR, offsetihjn processes your personal data based on the following legal bases:

• Contract Performance: Processing necessary for providing our nail care services
• Legitimate Interests: Improving services, fraud prevention, and business operations
• Consent: Marketing communications and optional data processing
• Legal Obligation: Compliance with Dutch business and tax regulations

Data Sharing and Disclosure

offsetihjn does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in business operations (payment processors, appointment systems)
• When required by law or to comply with legal proceedings
• To protect the rights, property, or safety of offsetihjn, our clients, or others
• With your explicit consent for specific purposes

Data Retention

offsetihjn retains your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy. Our data retention periods are:

• Client records and appointment history: 3 years after last service
• Financial and payment records: 7 years (Dutch tax law requirement)
• Marketing consent records: Until consent is withdrawn
• Website analytics data: 14 months
• Communication records: 2 years from last contact

After these periods, personal data is securely deleted or anonymized in accordance with our data retention procedures.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for voluntary data processing

Data Security

offsetihjn implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encrypted data transmission and storage
• Access controls and staff training on data protection
• Regular security assessments and updates
• Secure payment processing systems
• Physical security measures for paper records

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website performance. For detailed information about our use of cookies, please refer to our Cookie Policy.

International Data Transfers

offsetihjn primarily processes personal data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Changes to This Privacy Policy

offsetihjn may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us using the following information:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your privacy rights have been violated.

Supervisory Authority

If you have concerns about how offsetihjn handles your personal data, you have the right to contact our supervisory authority: